Open to Regional Technical Leadership — Malaysia & APAC · Available Now
Secure Identity · RFID · AIDC

Twenty-six years
securing identity
across Asia-Pacific.

National IDs. Driving licenses. Passports. Banking cards. When a government needs every credential it issues to be trusted, that work has run through my hands for 26 years. I'm Ronnel Besagre — the technical owner on programmes delivering $5M+ in regional wins across APAC. Based in Johor Bahru with full Malaysian working rights — no sponsorship, quota or levy required.

Ronnel Besagre — Secure Identity and AIDC Regional Leader
26
Years in Secure ID
& AIDC — APAC
$5M+
Regional Program
Wins Delivered
8
National-Scale
Programs
40+
Partners & Accounts
Trained · Managed
95%+
CSAT — Government,
Banking, Enterprise
Areas of Expertise

A Secure Identity and AIDC expert,
by hands-on record — not just title.

Ronnel Besagre is a Secure Identity and AIDC (Automatic Identification & Data Capture) technical leader with 26 years across card printers, passport printers, laser engravers, card embossers, barcode printers/scanners and RFID/NFC systems — backed by held titles in project management and technical management, now paired with AI-enabled sales operations.

Secure Identity / Secure ID Expert — 26 years, 8 national-scale identity programs across 4 countries.
AIDC Specialist — barcode, RFID and NFC systems, in the field since May 2000.
Card Printer Expert — installation, repair and training since Auto ID Philippines (2000).
Passport Printer Specialist — SURYS (IN Groupe) certified, Germany; Indonesia passport issuance program.
Laser Engraver Specialist — Matica factory-certified, Italy; Philippines LTO and Zanzibar national ID laser-engraving deployments.
Card Embosser Specialist — financial and government card production systems.
Barcode Printer & Scanner Specialist — barcode printers, scanners and portable terminals since 2000.
RFID / NFC Specialist — solution sales and deployment, Digital Scanning Corporation and ALL ID Asia.
Project Management, APAC — held title: Project Management & Technical Manager, Matica Group (2024–2025).
Technical Manager / General Technical Manager — held titles at Digital Scanning Corporation and ALL ID Asia.
Regional Technical Leadership — Regional Technical Manager, Technical Service & Support Manager, Solutions & Delivery Manager and Pre-Sales Engineer roles.
Technical Delivery & Acceptance — FAT/SAT, installation and commissioning, machine subsystems (engraving, inkjet, vision, motion control, laminating, encoding, optics).
AI Automation Consultant — independent practice since Nov 2025; two shipped SaaS products.
Signature National-Scale Programs

Eight national programs.
Four countries trusted me with their identity.

Every card in a citizen's wallet is a promise a government made. These are the programs where I helped keep that promise — my hands on the machines, my seat in the tender rooms, my name beside the partners who run them.

01 — Thailand

National ID Rollout

Deployed across 77 provinces with 95%+ deployment accuracy.

02 — Malaysia

National ID Program

10-year government ID modernization program.

03 — Indonesia

Passport Issuance System

Modern secure issuance running at 99%+ system uptime.

04 — Philippines

Driving License Initiative

Nationwide laser-engraving and secure modernization for the LTO.

05 — Singapore

Transport Card Infrastructure

Card issuance infrastructure across 30+ stations with kiosk integration.

06 — Hong Kong

Transit System Implementation

Public transport card integration.

07 — Myanmar

Financial Card Deployment

Issuance machine deployment for the local banking network.

08 — Zanzibar, Tanzania

National ID — Laser Engraving

Advanced laser-engraving deployment, delivered across two continents.

The Story

You can't consult your way
into knowing a machine. You earn it.

Ronnel Besagre repairing a laser engraver
Component-level work inside a laser engraver
Act I — Manila, 2000

The technician who showed up.

I started with a toolbox in the Philippines: installing card printers and barcode systems on-site, commissioning machines, training the people who would run them. Eight years of it. When a printer went down before an issuance deadline, I was the one they called — and the one who stayed until it ran.

That's the part of this industry no certificate can teach. Twenty-six years later, I still open the machine myself.

Ronnel Besagre with a Datacard (now Entrust) central issuance system for financial card production, 2017
On the floor with a Datacard (now Entrust) financial card issuance system, 2017
Act II — Singapore, 2008–2019

The engineer the deals ran through.

Singapore changed the scale. Leading technical teams at Digital Scanning and ALL ID Asia — reporting directly to the CEO — I owned the technical side of RFID and Secure ID across Southeast Asia: from technical qualification to design-in wins, building a field-service network across 8 countries and a channel of OEMs, integrators and distributors that consistently beat revenue targets. Sales teams closed the deal. The customer's technical buyer had to say yes to me first.

Most technical people never cross that bridge. I built a career on it.

Ronnel Besagre at the Matica booth, border control industry event
Representing Matica — border control & secure ID event
Act III — APAC, 2019–2025

The leader governments called back.

At Matica Group I carried the region: $5M+ in project wins across national ID, driving-license and banking-card programs, 40+ government and enterprise accounts held at 95%+ CSAT, C-level presentations, tradeshow floors, and a regional technical team I built and trained myself.

Then, in late 2025, I made a deliberate bet: nine months mastering AI automation — run like a job, with paying clients and two shipped products — so the next chapter of Secure ID would find me already fluent.

Field Proof

Not stock photos. My actual work.

Factory certifications in Italy and Germany. Government training rooms in Manila. Partner enablement across Southeast Asia. This is what 26 years in the field looks like.

Training government users at the Land Transportation Office, Philippines
Philippines — LTODriving-license program: training government users on laser engraving
Conducting user training in Manila, 2025
Manila, 2025Conducting full-room user training on issuance systems
Certification day at SURYS IN Groupe, Germany
Germany — SURYS (IN Groupe)Passport printer training & certification
Advanced laser engraver training at the factory in Italy
Italy — Matica FactoryAdvanced laser-engraver training at the source
Ronnel Besagre beside a Matica S8000 central issuance line
Factory FloorWith the Matica S8000 central-issuance line
Hands-on partner training in Thailand
Thailand — Partner EnablementHands-on module training for distributor engineers
Partner training session in Indonesia
Indonesia — Partner EnablementLive maintenance training with PT Biru Amreta Trisna
On deployment in Zanzibar, Tanzania
Zanzibar, TanzaniaOn deployment — National ID laser-engraving program
With the Matica global technical team in Germany
GermanyWith Matica's global technical team
Equipment & Systems Mastery

If it prints, engraves, encodes or issues an identity, I've installed it, repaired it, trained partners on it — and sold it.

Card Printers
Passport Printers
Laser Engravers
Card Embossers
Financial Card Production Systems
Mailing Systems
Barcode Printers
Barcode Scanners & Portable Terminals
The AI Multiplier

AI doesn't replace 26 years of judgment.
It multiplies it.

Ronnel Besagre speaking at a business event

Most industry veterans watched AI arrive. I spent nine focused months mastering it — running a full consulting practice with paying clients in Australia and Southeast Asia, and shipping two live SaaS products. Then I pointed all of it back at the industry I know best.

01

Market & Tender Intelligence

Automated monitoring and research pipelines that surface APAC opportunities and competitor movements in hours — pre-sales research that used to take days.

02

Pipeline Automation

AI-driven outreach, follow-up and CRM workflows that cut manual sales-operations effort by 60%+ — so no lead goes cold and selling hours go to selling.

03

After-Sales Leverage

Voice and document AI for first-line triage and partner support — modeled on real issuance-hardware service workflows I've run for two decades.

04

Proof It Ships

Two live SaaS products — rankfully.io and ifixprinter.com, the second built directly on card-printer service expertise. Domain knowledge, productized.

The Human Edge

Certified in how
people decide.

Technical managers know the product. Sales managers know the pitch. I'm triple-certified by the American Board of NLP — Master Coach, Master Practitioner and Practitioner — in the discipline underneath both: how people actually build trust and make decisions.

C-level presentations and government negotiations — precision communication when the stakes are national.
Partner training across cultures — 40+ partners enabled across APAC, each taught the way they learn.
Relationships that hold — the 95%+ CSAT isn't a metric, it's a method.
Certified NLP Master Coach — ABNLP Certified NLP Master Practitioner — ABNLP
Career

A quarter-century, on the record.

Nov 2025 — Present

Technical Consultant — Secure ID & Sales Operations

GetOutLoop Automation (Sole Proprietor) · Johor Bahru, Malaysia

Paid engagements across Australia and Southeast Asia. AI-assisted market intelligence, pipeline automation, and two shipped SaaS products — 25 years of domain judgment, amplified.

May 2024 — Oct 2025

Project Management & Technical Manager, APAC

Matica Group · APAC Region

Technical owner on programmes delivering $5M+ in regional wins across national ID, driving-license and banking-card programs. 40+ accounts at 95%+ CSAT. FAT/SAT acceptance and formal handover sign-off. Built and led the regional technical team; 70% operational cost reduction engineered for clients. Role eliminated in HQ management restructuring, October 2025.

Aug 2019 — Jul 2023

Technical Support Engineer, SEA

Matica Group · Singapore / Southeast Asia

15+ concurrent government issuance projects across 5 countries. POC demonstrations for major tenders; trained 30+ field technicians and partner teams; 95%+ first-contact resolution.

Jan 2014 — Jul 2019

General Technical Manager

ALL ID Asia Pte Ltd · Singapore

Reported to the CEO. Regional technical operations and new-business development across SEA — end-to-end sales cycles for RFID and Secure ID, field-service network across 8 countries.

Jun 2008 — Jan 2014

Technical Manager

Digital Scanning Corporation P/L · Singapore

RFID and barcode solution sales across SEA — cold outreach to design-in wins — while leading the technical team to 100% CSAT targets on enterprise accounts.

May 2000 — Jun 2008

Technical Support Representative

Auto ID Philippines Inc · Philippines

The eight-year foundation: onsite installation, commissioning, maintenance and repair of card-printing and barcode systems — and end-user training nationwide.

Frequently Asked

Straight answers,
before you ask.

What does Ronnel Besagre do?

A Secure Identity and AIDC (Automatic Identification & Data Capture) technical leader with 26 years of experience across Asia-Pacific, spanning national ID, driving license, passport and banking card issuance programs. Since November 2025, also running an independent consulting practice, GetOutLoop Automation, in Johor Bahru — applying AI-driven market intelligence and sales-pipeline automation to the industry he knows best.

What regions does he cover?

Based in Johor Bahru, Malaysia — covering Singapore, Malaysia, the Philippines, and the broader Southeast Asia / APAC region, with prior program experience extending to Thailand, Indonesia, Hong Kong, Myanmar and Tanzania.

What kind of roles is he looking for?

Regional Technical Manager, Technical Service & Support Manager, Solutions & Delivery Manager and Pre-Sales Engineer roles in Secure ID, card issuance, RFID and AIDC. Malaysia-based and open to Johor, Kuala Lumpur, Penang, Malacca and the wider region. Available immediately — onsite, hybrid or remote.

What makes his AI automation background credible?

Nine focused months (from November 2025) running a paid consulting practice with clients in Australia and Southeast Asia, and shipping two live SaaS products — rankfully.io and ifixprinter.com, the latter built directly on his card-printer service expertise.

What national-scale programs has he worked on?

Eight national-scale identity programs across four countries: Thailand's National ID rollout (77 provinces), Malaysia's National ID Program, Indonesia's Passport Issuance System, the Philippines' Driving License Initiative (LTO), Singapore's Transport Card Infrastructure, Hong Kong's Transit System, Myanmar's Financial Card Deployment, and Zanzibar's (Tanzania) National ID laser-engraving program.

What certifications does he hold?

Triple-certified by the American Board of NLP (ABNLP): Certified NLP Master Coach, Master Practitioner, and Practitioner — credentials in how people build trust and make decisions, applied to C-level presentations, government negotiations, and cross-cultural partner training. Formal education: Diploma in Electronics and Computer Technology, Asian College of Science and Technology, Quezon City, Philippines (1998–2000).

Can he work in Malaysia without sponsorship?

Yes. Ronnel is a Filipino citizen resident in Johor Bahru on a Malaysian Spouse Visa (LTSVP) with work endorsement — full working rights across Malaysia with no employer sponsorship, no quota and no levy required, and no age-linked salary threshold. He is available to start immediately.

Contact

Put 26 years to work
on your territory.

Open to Regional Technical Manager, Technical Service & Support Manager, Solutions & Delivery Manager and Pre-Sales Engineer roles in Secure ID, card issuance, RFID and AIDC. Malaysia-based — Johor, KL, Penang, Malacca and the wider region — with full Malaysian working rights: no employer sponsorship, quota or levy required. Available immediately: onsite, hybrid or remote.

LocationJohor Bahru, Malaysia · SG / MY / PH / SEA & APAC
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